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Privacy Policy

Introduction

This is the Privacy Policy for Knitting Box and applies to our website www.knittingbox.ie.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy

In addition to this Privacy Policy, you may also be interested in reading our website Terms & Conditions.

You must be over 18 to place orders with KnittingBox or subscribe to our email newsletters. KnittingBox does not collect information on persons under the age of 18.

 

  1. Types of information collected

Personal Data

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  •         Email address
  •         First name and last name
  •         Phone number
  •         Address, State, county, Postal code, City
  •         Usage Data

 

Non-Personal Data

Non-Personal Data is information that cannot be used to identify or contact you. This is statistical and analytical data about our users browsing actions and patterns.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device

  1. Why we may collect the Information

Why we collect Personal Data

  •         To provide you with goods and services you have ordered. This will involve sharing your personal data with our logistics and shipping partners
  •         To contact you regarding your order
  •         To respond to any commutations received from you.

 

Why we collect Non-Personal Data

  •         Gain a better understanding of our website users site usage so that we can use this information to improve the website and provide our users with an enhanced customer experience
  •         Estimate audience size and usage patterns
  •         Store user preferences so you can customise the site
  •         To track return visitors

  1. How we collect the information

Personal Data

When you place an order on our website, we record your details in our database. These details are store for the purposes outlined about in Section 2: Why we may collect the Information

During the order process we collect the following information:

  •         Email
  •         First Name/Last Name
  •         Address Details
  •         Mobile Phone Number
  •         Order Details
  •         Making a Payment

 

Stripe Payments

Our website uses Stripe Payments for securely accepting credit card payments. We never record your credit card details in our database.

Contact Forms

Data supplied via contact forms are recorded in our database. We reply to all contacts made directly through email. Examples of forms included in our website include:

Contact Us

Data collected via these forms include:

  •         Name
  •         Email Address
  •         Message info
  •         Contact number

 

Non-Personal Data

Google Analytics

We record all activity on our website with Google Analytics. This helps us to analyse the performance of the website and is essential to understand our business. 

  1. Customer Rights

Under the Data Protection Acts 1988 & 2002 the customer has a number of rights including

  •         Right of access
  •         Right to Rectification
  •         Right of erasure
  •         Right of data portability

 

  1. Changes to Privacy Statement

Any changes to the Privacy Statement will be posted on this website www.knittingbox.ie

 

  1. Contact Us

Any questions, comments or queries regarding this Privacy Statement should be addressed to info@knittingbox.ie